Adobe Community
Turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Showonly | Search instead for
Did you mean:
- Global community
- Language:
- Deutsch
- English
- Español
- Français
- Português
- 日本語コミュニティ
Dedicated community for Japanese speakers
- 한국 커뮤니티
Dedicated community for Korean speakers
Exit
- Home
- Acrobat
- Discussions
- Re: Acrobat X pro where can I download to install ...
-
- Home
- Acrobat
- Discussions
- Re: Acrobat X pro where can I download to install ...
Explorer ,
/t5/acrobat-discussions/acrobat-x-pro-where-can-i-download-to-install-on-new-laptop/td-p/11631074 Nov 27, 2020 Nov 27, 2020
Copy link to clipboard
Copied
Hello,
My MS Surface Book (series 1) broke and MS sent me a new one. I am now reinstalling all my programmes and I am trying to find:
1. A link from from where I can download Acrobat X Pro,
2. Where my product key would have been stored (I already looked through all my emails).
I am not interested to upgarde or any other paid solution. Thank you in advance for your time and expertise.
Tommaso
TOPICS
General troubleshooting , How to
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
1 Correct answer
LEGEND , Dec 01, 2020 Dec 01, 2020
Test Screen Name • LEGEND , Dec 01, 2020 Dec 01, 2020
That's a good start. Pretty sure that it is. If you purchased it from Adobe, there is supposed to be a link to download along with the serial number. There is no official public download, and no replacements if you didn't buy from Adobe. Their policy has been to closedown old version downloads completely; you NEED to keep your installers.
However, I MIGHT have good news. Adobe have so many links they don't manage to close them all down, and this page has links to an old Adobe download (ON ADOB
...
Votes 1 Upvote
Translate
Translate
Jump to answer
14 Replies 14
Jump to latest reply
LEGEND ,
/t5/acrobat-discussions/acrobat-x-pro-where-can-i-download-to-install-on-new-laptop/m-p/11631222#M288039 Nov 27, 2020 Nov 27, 2020
Copy link to clipboard
Copied
You need to use the original download or CD (which you needed to keep in a safe place). You may find your serial number in your Adobe account if you registered.
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
ascanio1 AUTHOR
Explorer ,
/t5/acrobat-discussions/acrobat-x-pro-where-can-i-download-to-install-on-new-laptop/m-p/11639982#M288393 Dec 01, 2020 Dec 01, 2020
Copy link to clipboard
Copied
Thank you but I obviously do not have the CD. I can access my account but I cannot locate the serial number in the account. Can you provide me a link to download Acrobat X Pro and suggest where in my account I can find the serial number, please?
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
LEGEND ,
/t5/acrobat-discussions/acrobat-x-pro-where-can-i-download-to-install-on-new-laptop/m-p/11640010#M288395 Dec 01, 2020 Dec 01, 2020
Copy link to clipboard
Copied
If you registered it, with the current Adobe ID (email) you are using, it will be under Plans >My Products, see this screen shot:
If you didn't register it, then it won't be in your account, and if you didn't keep your paperwork and disk or download, you have lost some valuable software.
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
ascanio1 AUTHOR
Explorer ,
/t5/acrobat-discussions/acrobat-x-pro-where-can-i-download-to-install-on-new-laptop/m-p/11641433#M288478 Dec 01, 2020 Dec 01, 2020
Copy link to clipboard
Copied
Thank you. I found is this:
-----------------------------------------------
Acrobat Professional
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx (*)
Version: 10.0
Platform: Windows
Registration Date: May 2, 2012
-----------------------------------------------
(*) where x seems to be a number of a serial or key
Where can I download Acrobat X Pro and is that the key to activate it?
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
LEGEND ,
/t5/acrobat-discussions/acrobat-x-pro-where-can-i-download-to-install-on-new-laptop/m-p/11641510#M288481 Dec 01, 2020 Dec 01, 2020
Copy link to clipboard
Copied
That's a good start. Pretty sure that it is. If you purchased it from Adobe, there is supposed to be a link to download along with the serial number. There is no official public download, and no replacements if you didn't buy from Adobe. Their policy has been to closedown old version downloads completely; you NEED to keep your installers.
However, I MIGHT have good news. Adobe have so many links they don't manage to close them all down, and this page has links to an old Adobe download (ON ADOBE'S SITE - this isn't a pirate copy).https://prodesigntools.com/adobe-acrobat-x-10-pro-reader-suite-direct-download-links-ddl.htmlThere are complicated instructions about logging on, opening pages, and all sorts of things - follow them EXACTLY and don't skip any steps, no matter how weird or unnecessary they seem; don't jump straight to the download link as most people would do. Good luck - if you manage to get a copy, be sure to keep it!
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
ascanio1 AUTHOR
Explorer ,
/t5/acrobat-discussions/acrobat-x-pro-where-can-i-download-to-install-on-new-laptop/m-p/11641570#M288483 Dec 01, 2020 Dec 01, 2020
Copy link to clipboard
Copied
Thank you.
I understand your caution regarding purchasing the product and I did buy it in May 2012. Now that I found the purchase date I also found the original Adobe email with the Product Serial Number and Order Number but the download link no longer works. At the time I registered it under a different email address (at the time I was a student).
I appreciate the link that you posted and I will now try to follow, step by step, carefully. But ... will I not need a specific product serial number or key to unlock the download from that link? Or should I use my original student product serial number/key?
Regards, Tommaso
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
LEGEND ,
/t5/acrobat-discussions/acrobat-x-pro-where-can-i-download-to-install-on-new-laptop/m-p/11641626#M288498 Dec 01, 2020 Dec 01, 2020
Copy link to clipboard
Copied
So, it was a student product? That may completely stop you, as the policy has been no replacements/no downloads for student products. Still, I don't think it was applied to everything, so it's still worth trying the download. You seemed to have a serial number in your Adobe account, hopefully that will allow you to license the software.
However, you may NEXT get the problem that too many copies are activated. In this case only Adobe customer service can help, and they aren't keen. Still, if you ask for an "activation count reset" first without mentioning anything else they may do it. But don't do this unless you specifically are told there are too many copies. You can install 2 times without a reset.
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
ascanio1 AUTHOR
Explorer ,
/t5/acrobat-discussions/acrobat-x-pro-where-can-i-download-to-install-on-new-laptop/m-p/11771886#M294532 Jan 21, 2021 Jan 21, 2021
Copy link to clipboard
Copied
LATEST
Thank you.
It took me a while to get my new laptop set up but, finally, I did and your solution worked.
I also confirm that each step of the instructions must followed EXACTLY otherwise you receive an error message and you must restart your session all over again.
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Community Expert ,
/t5/acrobat-discussions/acrobat-x-pro-where-can-i-download-to-install-on-new-laptop/m-p/11631683#M288047 Nov 27, 2020 Nov 27, 2020
Copy link to clipboard
Copied
Acrobat X latest version is 10.1.16
You can download updaters here:
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
ascanio1 AUTHOR
Explorer ,
/t5/acrobat-discussions/acrobat-x-pro-where-can-i-download-to-install-on-new-laptop/m-p/11639993#M288394 Dec 01, 2020 Dec 01, 2020
Copy link to clipboard
Copied
Thank you. The latest Acrobat X Pro versino seems to be this one https://supportdownloads.adobe.com/detail.jsp?ftpID=5980
Is this only an update or is it the whole programme?
Where can I retrieve the product key that came with the original purchase (I cannot find it in the emails)?
Tahnk you for your time and expertise.
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Community Expert ,
/t5/acrobat-discussions/acrobat-x-pro-where-can-i-download-to-install-on-new-laptop/m-p/11643563#M288589 Dec 02, 2020 Dec 02, 2020
Copy link to clipboard
Copied
Login with the Adobe ID that own the licence and go to: https://account.adobe.com/products
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
ascanio1 AUTHOR
Explorer ,
/t5/acrobat-discussions/acrobat-x-pro-where-can-i-download-to-install-on-new-laptop/m-p/11644125#M288629 Dec 02, 2020 Dec 02, 2020
Copy link to clipboard
Copied
Thank you for responding. As I mentioned in this thread the download link is not there. As i explained in a previous post, there is only this:
Acrobat Professional
xxxxxxxxxxxxxxxxxxxxxxxxxxxx (*)
Version: 10.0
Platform: Windows
Registration Date: May 2, 2012
(*) where the x are numbers that seem like a product serial number.
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
LEGEND ,
/t5/acrobat-discussions/acrobat-x-pro-where-can-i-download-to-install-on-new-laptop/m-p/11644250#M288637 Dec 02, 2020 Dec 02, 2020
Copy link to clipboard
Copied
I posted a link on prodesigntools. Please try it.
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
ascanio1 AUTHOR
Explorer ,
/t5/acrobat-discussions/acrobat-x-pro-where-can-i-download-to-install-on-new-laptop/m-p/11644276#M288638 Dec 02, 2020 Dec 02, 2020
Copy link to clipboard
Copied
Yes, I was going to this weekend because I want to follow the steps one by one and I am not IT savvy so it will take me some time. I hope that your solution will work. Thank you for proposing it.
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
Resources
About Adobe Acrobat
Adobe Inc
Whats new in Acrobat DC
Adobe Inc
Plan and Pricing
Adobe Inc
Adobe Acrobat features and tools
Adobe Inc
Adobe Acrobat Feature & Workflow
Edit PDFs
Edit Scanned PDFs
PDF Forms
Sign a PDF
FAQs
How to Edit Scanned or Secured document
Rotate | move | delete and renumber PDF pages
Acrobat download and installation help
Copyright © 2024 Adobe. All rights reserved.
Using the Community Experience League Terms of Use Privacy Cookie preferences Do not sell or share my personal information AdChoices
